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When she complained, Uber offered her £5. She gave the driver a one star review on the app - the worst possible - after which her driver complained about her. The company threatened to suspend her account.

There were no apologies .... ........ ....... ......... to feel so uncomfortable, she said. "I was forced, late at night, to abandon the ride... Don't worry about banning my account [Uber]. I won't be using you again anyway. I don't think they take complaints seriously enough," she said.